October 15, 2016
Today Hattis Law filed a lawsuit against Comcast to put an end to the cable giant’s massive illegal bait-and-switch scheme of advertising and promising one price but then charging its customers a much higher price in the form of concealed, deceptive, and completely fabricated fees which Comcast calls the “Broadcast TV Fee” and the “Regional Sports Fee.”
By Comcast’s own admission these fees are completely made-up fees charged to provide the very channels Comcast has promised are already included in the advertised service package price; yet Comcast does not include the amount of these fees in the advertised service package price nor in its top-line charge for the service package on its bills.
Comcast also increases the amount of these fees to customers who are locked into one-year or two-year contracts, further raising their service package price in violation of Comcast’s agreements with its customers to charge a flat, fixed rate.
To make matters worse, to customers who question Comcast about the Broadcast TV Fee or Regional Sports Fee charges on their bill, Comcast staff explicitly lie and tell the customers that the fees are mandatory government-related fees or taxes over which Comcast has no control.
Hattis Law filed the lawsuit on behalf of eight consumer plaintiffs in seven states who have been victims of Comcast’s illegal scheme. Each of the plaintiffs opted out of Comcast’s arbitration clause, and are bringing the lawsuit on behalf of all of Comcast’s 22.5 million cable television subscribers in the United States.
Comcast has overcharged consumers billions of dollars in the form of the bogus and deceptive Broadcast TV Fee and Regional Sports Fee since 2014, and we look forward to prosecuting this case and holding Comcast accountable for its wrongful actions.
If you are a Comcast customer and are upset about Comcast’s Broadcast TV Fee and Regional Sports Fee, and/or Comcast’s explanation to you about the fees, we would like to hear about your experience.
If it has been 30 days or less since you started your new contract, you can opt-out of Comcast’s arbitration clause here.
Hattis Law’s co-counsel in the case is Jason Skaggs of Skaggs Faucette. The lawsuit is Adkins et al. v. Comcast Corporation, 4:16-cv-05969 (N.D. Cal.).