Customers report that Wave fails to adequately disclose these fees and then raises them without notification. Wave has invented these below-the-line fees simply as a way to charge its customers more while advertising a lower price.
We are investigating the following hidden fees and surcharges:
1. Local TV Stations Fee to Cable TV customers of $15.00 per month or higher.
2. Internet Infrastructure Surcharge to high-speed Internet customers of $3.17 per month or higher.
If you are upset about Wave’s bogus fees and surcharges, we would like to hear about your experience.