We are currently investigating complaints that Rosetta Stone engages in the following deceptive practices regarding its online subscriptions and apps:
1. Overcharging. Rosetta Stone charges an inflated price on auto-renewal, up to double the then-current price for the product.
2. Auto-renews customer subscriptions without proper notice.
3. Advertises false discounts when in fact their products are never sold at list price except on auto-renewal.
If you purchased an online subscription from Rosetta Stone and were overcharged, were charged an inflated renewal price, and/or were renewed without your consent, we would like to learn of your experience.