If you are a current or former Cox Internet or TV residential customer, then you may have a claim for monthly overcharges.

Cox is facing allegations of engaging in a bait-and-switch scheme where Cox charged customers more for its Internet and TV service plans than Cox had advertised and promised. Customers complain that Cox promised the prices for its service plans would be at quoted fixed rates for a one- or two-year service agreement or promotional period, but then Cox increased the price in the middle of the fixed-rate period.

Customers with Internet or TV allege that Cox increased the base rate of their service plans each year — even in the middle of a promised fixed-price agreements. Customers with TV also allege Cox would annually increase two disguised monthly television service charges, which Cox called the “Broadcast Surcharge” and the “Regional Sports Surcharge,” in the middle of fixed-price agreements.

Hattis Law is working to recover money for Cox subscribers through a process called arbitration. The law firm will file many individual arbitrations separately on behalf of Cox subscribers to recover the alleged overcharges.

If you believe you were a victim of Cox’s price increases in the middle of a promised fixed-rate agreement for Internet or TV, please fill out the form below to get legal help to recover the overcharges you paid.