Amazon Prime Auto-Renewal Lawsuit

We are currently investigating complaints that Amazon has been charging consumers for unwanted Amazon Prime subscriptions.

Amazon fails to make clear to customers that their one year Amazon Prime subscription will automatically be renewed and charged to the customer’s credit card with no notice to the customer. Amazon also fails to provide a clear way to disable auto-renewal. Additionally, Amazon fails to give proper notice to 30-day free trial users of Amazon Prime before automatically enrolling and charging them.

If you are a California resident who has had your Amazon Prime subscription automatically renewed without your permission, we would like to learn of your experience.

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